OVERVIEW

For the past few years, societal, environmental and technological forces have been influencing how the utility industry respond to their own major market challenges. Utility business and operational transformation is being driven at an unprecedented rate by:

  • Regulatory market reform, new entrants and disruptive technologies;
  • Climate change, environmental concerns and greenhouse gas and carbon emissions targets;
  • Growth in renewable generation and distributed resources;
  • Volatile consumption patterns;
  • Aging assets with increased expectations on reliability;
  • Aging workforce poised for retirement;
  • Increased pressure on operational efficiency and workforce productivity;
  • Increasing desire and need for participation by consumers in the energy value chain; and,
  • Rise of distributed and micro generation and the trend to a federated operational model.

This creates more opportunities, which in turn has its own limitations. Today the industry is heavily engaged in various technology and business transformation initiatives. Our rich domain experience coupled with capabilities in technologies such as IoT, Automation, Analytics and Artificial Intelligence helps organizations take a giant leap forward in this transformation journey

Through the delivery of an innovative and incredibly agile technical solution, Utilities can be assured of the level of reliability and flexibility needed to support the business into the future. As our customers move from simple cost reduction to business outcomes, we have transformed ourselves by engaging in business benefits-led outsourcing programs. We offer year on year productivity gains on not only on IT SLAs and KPIs, but also the key indicators that drive the energy business.

Business Segments

Cinque Terre
Customer 360™
Cinque Terre
Service 360™
Cinque Terre
Partner 360™
Cinque Terre
Operations 360™
Customer 360™ by HCL Technologies

Enables manufacturing firms’ transition from a transaction-based model, focused on responding to specific customer requests, to a 360-degree customer insights’ driven approach. This improves customer experience across the customer journey as well as enabling you to cross sell and up-sell all products and services.

SERVICES

Digital and Analytics

Our Digital & Analytics services helps design and build key platform components of customers’ Digital-Technology-Footprint ™ to power the Digital transformation journey. Read More

IoT WoRKS TM

At IoT WoRKS TM , we help create entirely new services that deliver measurable business outcomes. These experience will have an increasing role in differentiating enterprises and enable them to become a next-generation enterprise. Read More

Application Services

Our Applications business is structured around 11 integrated horizontal capabilities, allowing us to offer clients a full lifecycle of systems integration consulting services and a unified approach to developing the right solutions for their business needs. Read More

DRYiCE TM

DRYiCE TM is an artificial intelligence-driven automation platform. It consists of machine learning components, automation modules, orchestration components, well-proven monitoring tools, knowledge management, and a reporting layer. Read More

Infrastructure Services

Our Infrastructure Management Services has some of the most impressive credentials in the IT Vendor landscape. We have not only executed complex global IT transformation exercises but also helped run efficient IT services for more than 300 of the world’s leading companies. Read More

Engineering and R&D services

We are one of the world’s leading and fastest growing global engineering services provider. From product blueprinting to support, from software or hardware to mechanical, we work with more than half of the top 100 R&D engineering companies across the world. Read More

Digital Process Operations

To help businesses address the changing industry paradigm, HCL Digital Process Operations (DPO) with its digital services and solutions is reimagining the role of technology from being a driver of marginal efficiency to an enabler of digital innovation and fuelling business performance. Read More

CLIENTS SUCCESS

Insights & News

NEWS

HCL wins Everest Group award for life sciences & healthcare IT services

ECOSYSTEM OF PARTNERS

Our partnerships allow us to combine each other's strengths, and use this synergy to help our customers quickly implement and efficiently operate the latest in IT infrastructure. Our large network of partners allows us to deliver solutions tailor-made for each of our customers.

JDA

Rockwell Automation

PTC

Infor