Welcome to Silicon Valley Global
For the past few years, societal, environmental and technological forces have been influencing
how the utility industry respond to their own major market challenges. Utility business and
operational transformation is being driven at an unprecedented rate by:
This creates more opportunities, which in turn has its own limitations. Today the
heavily engaged in various technology and business transformation initiatives. Our rich domain
experience coupled with capabilities in technologies such as IoT, Automation, Analytics and Artificial
Intelligence helps organizations take a giant leap forward in this transformation
Through the delivery of an innovative and incredibly agile technical solution,
Utilities can be assured of the level of reliability and flexibility needed to support the
business into the future. As our customers move from simple cost reduction to business outcomes,
we have transformed ourselves by engaging in business benefits-led outsourcing programs. We
offer year on year productivity gains on not only on IT SLAs and KPIs, but also the key
indicators that drive the energy business.
Utilities industry sector has been slow to change because of a range of barriers,
including its unique regulatory and business model dynamics. From here on, however, change is
likely to accelerate. Until recent times, many utilities are deciding whether and how to advance
on digital initiatives within their organization. True digital innovation requires going beyond
isolated digital projects to reinventing the organization in its entirety. The critical tasks
for utilities today are understanding their point of departure, and setting ambitious targets.
HCL’s Digital & Analytics services bring its entire gamut of expertise from consulting to
implementation to ensure that digital journeys can enable an end-to-end IT its transformation
Solutions & Services:
Our Digital & Analytics services helps design and build key platform components
of customers’ Digital-Technology-Footprint ™ to power the Digital transformation journey.
At IoT WoRKS TM
, we help create entirely new services that deliver measurable business outcomes. These
experience will have an increasing role in differentiating enterprises and enable them to become
a next-generation enterprise.
Our Applications business is structured around 11 integrated horizontal
capabilities, allowing us to offer clients a full lifecycle of systems integration consulting
services and a unified approach to developing the right solutions for their business needs.
DRYiCE TM is an artificial intelligence-driven automation platform. It
consists of machine learning components, automation modules, orchestration components,
well-proven monitoring tools, knowledge management, and a reporting layer.
Our Infrastructure Management Services has some of the most impressive credentials
in the IT Vendor landscape. We have not only executed complex global IT transformation exercises
but also helped run efficient IT services for more than 300 of the world’s leading companies.
We are one of the world’s leading and fastest growing global engineering services
provider. From product blueprinting to support, from software or hardware to mechanical, we work
with more than half of the top 100 R&D engineering companies across the world.
To help businesses address the changing industry paradigm, HCL Digital Process
Operations (DPO) with its digital services and solutions is reimagining the role of technology
from being a driver of marginal efficiency to an enabler of digital innovation and fuelling
Real-time monitoring and control of infrastructure to achieve situational
awareness for the next-gen grid. This data driven solution is the answer to multiple
challenges faced by global Energy and Utilities companies at a lower cost than solutions
based on traditional SCADA technology, using more scalable and distributed components.
HCL Asset Management Solution (HAMS) takes product agonistic view and focuses on
customer business needs and objectives. HCL Consulting and Implementation Services, Industry
and Domain Expertise, Intellectual Capital, plus HCL Proprietary Products enable HCL to
effectively provide the thought leadership and guidance needed for reliability and safety
from cradle to grave.
HCL and HARRIS corporation are jointly introducing a platform to support -
geospatial data and software tools to actionable information. These include ENVI® image
analysis software, the Geiger-mode LiDAR sensor, and work on the Foundation GEOINT Content
Management (FGCM) program for the NGA and custom geospatial solutions that have solved some
of the world’s most challenging problems.
iEM is a unified Customer Engagement Framework which offers customers the
ability to access their utility account online. It is a platform for disintermediation of
the CSR and processes that can be consumer enabled. The access to customer information is
anytime, anywhere, and captures customer preferences in CRM.
A novel cloud-based solution that enables safety of occupational workers in
utilities. Engineered to reduce workplace hazards, it’s a big step towards making
risk-oriented occupations safer for everyone concerned. The solution reduces accidental rate
and improves response time with increased productivity.
HCL’s “Dynamic Cybersecurity Framework” helps our customers move from a “static”
to a “dynamic” posture to deal with an ever-escalating threat landscape, offering full
spectrum of services.
Pre-defined Gold Standard utilities operating platform for utilities customer
care and billing operations, that combines cloud technologies, integrated multichannel
applications and insight analytics to enable increased customer satisfaction whilst
drastically reducing cost.
A predictive HANA-enabled alert framework that directs call center agents and
customers to resolving requests. Benefits include AHT reduction, increased first call
resolution, increased CSAT, and reduced training.
Robotic Process Automation solution to resolve meter read exceptions
automatically, and using SAP Leonardo gives a holistic view of exceptions across channels.
The HCL solution allows users to analyze and monitor mass activities and online
transactions. Users will have the ability to identify successful and unsuccessful processes
at a glance.
Legacy modernization for US-based natural gas distribution company
HCL transformed managed services for a leading utility company in USA
HCL implements an enterprise wide solution for a major service provider in the energy sector
HCL helps Synergy in their digital transformation initiatives
Peak Power Savers: Shifting your energy to take advantage of lower rates
Data Analytics – Self Service BI Journey
Energy and Utility Sector Embracing Cloud Computing: The Transformation Journey
Cloud service for energy & utilities