Insurers are in cross-road to deal with key challenges like new entrants disrupting the business model pressurizing to adopt newer technologies, complex IT landscape impeding the release of new products to market. Lesser productivity due to redundant processes, increasing operational costs, fraudulent practices and regulatory changes are the other major hurdles for these organizations.

HCL, a leading global IT solution partner has proven expertise to tackle these challenges, with its strong technology and engineering capabilities along with business and domain knowledge.

HCL is supporting its life insurance clients in their transformation journey to become a Leading Next gen Insurer, through:

  • Unique Business-Aligned IT (BAIT) model to provide best-fit life insurance solutions while considering the associated impacts
  • Collaborative approach that improves clients’ performance while significantly containing costs
  • Centers of Excellence (CoE) to support in building, creating differentiated assets for its partner’s product – accelerating time-to-market
  • Invest in developing IPs and market leading innovative insurance solutions.
  • Disrupt to remove the inefficiency in the technology/IT landscape to make it perform better.
  • Enable and commit on its relationship through its core DNA: ‘Ideapreneurship’ culture that enables every employee working for its client to focus on value creation.

HCL’s insurance services have garnered industry-wide recognition with over 100+ clients successfully served in 31 countries. HCL has also been awarded "Excellence in Insurance Education" by LOMA for the 8th time. Our insurance software solutions have received Gartner’s highest rating of “Mature” in delivering ITO services to both Life Insurance and P&C Insurance customers.

HCL Transforming Insurance

Our global insurance practice blends an unrivalled depth and breadth of Insurance Industry knowledge with a rich set of core capabilities in Business Consultancy, claims management , insurance claims management,Integration and Applications Management.

The global insurance practice focuses on the future of the insurance industry across life, annuity, reinsurance, personal, and commercial verticals. We also ensure alignment of SAP solutions to meet specific client needs across these industries.

Business Segments

Cinque Terre
Customer 360™
Cinque Terre
Service 360™
Cinque Terre
Partner 360™
Cinque Terre
Operations 360™
Customer 360™ by HCL Technologies

Enables manufacturing firms’ transition from a transaction-based model, focused on responding to specific customer requests, to a 360-degree customer insights’ driven approach. This improves customer experience across the customer journey as well as enabling you to cross sell and up-sell all products and services.


Property & Casualty

To help achieve increased profitability, flexibility, and enhanced customer experience, we provide insurers with transformational and cost optimized IT services. Read More

Pensions and Annuities

Rationalize IT strategies around pension services and leverage the full potential of technology investments to decrease time to market. Read More

Sales and Distribution

Insurance advisors can leverage digital tools to compare products in real time, assess benefits, and streamline customer feedback. Read More

Policy Administration

HCL’s PAS services help insurers reduce their overall expenses, improve their general cycle times, and bolster customer acquisition capabilities. Read More

Life Insurance

HCL help insurers develop alternate distribution channels to maximize their customer reach, and modernize and align their life insurance systems. Read More

Claims Management

HCL’s solution integrates best-of-breed products, proprietary insights, tools, and service competencies to reduce claims’ cycle time, improve loss ratios, and enhance customer retention. Read More



Relationship Beyond the Contract with Aegon

Insights & News


HCL recognized as leader by everest group peak matrix for digital workplace service, peak assessment 2018


Our partnerships allow us to combine each other's strengths, and use this synergy to help our customers quickly implement and efficiently operate the latest in IT infrastructure. Our large network of partners allows us to deliver solutions tailor-made for each of our customers.