Frequent technological advances are keeping manufacturing industry in a constant state of disruption, that requires organizations to constantly reinvent themselves and the way they operate or risk being left behind.

At HCL Technologies, we create simple, smart, and scalable next-generation Supply Chain solutions. More than 200 leading Manufacturing and Hi-Tech companies trust HCL for reshaping their strategies and converting possibilities to reality.

Our Enterprise 360 TM solutions suite enables manufacturing companies to embrace the digital world seamlessly while preserving years of investment in traditional operational systems. Our Enterprise 360 TM strategy brings advanced capabilities needed to support new Business Models, insight-driven Customer Engagement, and Co-Creation through partner ecosystems by leveraging emerging technologies such as IoT, AI/ML, NLP, Cognitive Computing, AR, and VR.

We help customers transform their traditional business processes into next-generation enterprises that are geared for performance.

In order to help organizations become next-generation manufacturing enterprises, HCL has formulated the Enterprise 360TM approach that delivers the competitive advantage needed for being successful in the new digital era. You can find our multi-pillar approach below.

Business Segments

Cinque Terre
Customer 360™ by HCL Technologies
Cinque Terre
Service 360™
Cinque Terre
Partner 360™
Cinque Terre
Operations 360™
Customer 360™ by HCL Technologies

Customer 360 by HCL Technologies delivers a better way to transition from a transaction-based model to a relationship-based platform. It enables manufacturing organizations to utilize all available and meaningful information about the customer collected during campaigns, sales, on-boarding, usage, and loyalty touch points into one unified, 360 degree view. This empowers firms to manage customer expectations throughout the buyer lifecycle and decrease customer churn rate.


Digital and Analytics

Our Digital & Analytics services helps design and build key platform components of customers’ Digital-Technology-Footprint ™ to power the Digital transformation journey. Read More


At IoT WoRKS TM , we help create entirely new services that deliver measurable business outcomes. These experience will have an increasing role in differentiating enterprises and enable them to become a next-generation enterprise. Read More

Application Services

Our Applications business is structured around 11 integrated horizontal capabilities, allowing us to offer clients a full lifecycle of systems integration consulting services and a unified approach to developing the right solutions for their business needs. Read More


DRYiCE TM is an artificial intelligence-driven automation platform. It consists of machine learning components, automation modules, orchestration components, well-proven monitoring tools, knowledge management, and a reporting layer. Read More

Infrastructure Services

Our Infrastructure Management Services has some of the most impressive credentials in the IT Vendor landscape. We have not only executed complex global IT transformation exercises but also helped run efficient IT services for more than 300 of the world’s leading companies. Read More

Engineering and R&D services

We are one of the world’s leading and fastest growing global engineering services provider. From product blueprinting to support, from software or hardware to mechanical, we work with more than half of the top 100 R&D engineering companies across the world. Read More

Digital Process Operations

To help businesses address the changing industry paradigm, HCL Digital Process Operations (DPO) with its digital services and solutions is reimagining the role of technology from being a driver of marginal efficiency to an enabler of digital innovation and fuelling business performance. Read More


Aerospace and Defense
Chemical & Process



Relationship Beyond the Contract through the eyes of our customers


Relationship Beyond the Contract through the eyes of our customers

Insights & News


Strategic planning through the S&OP process


Our partnerships allow us to combine each other's strengths, and use this synergy to help our customers quickly implement and efficiently operate the latest in IT infrastructure. Our large network of partners allows us to deliver solutions tailor-made for each of our customers.